privacy.

Data Collection

Data that in some way identifies the user is gathered during interactions with the Hero Rewards web site in the following circumstances:

Computer Information

It is a necessary part of visiting any web site that the user’s web browser provides the machine’s identity (its IP address) to the web server so that the server can address the reply to the correct machine. In addition, the browser type and operating system are provided.

Navigation and ClickStream Data

Browsing any web site generates a trail of pages visited and the time spent displaying each page, which is useful in the continual evaluation of the site. In the unlikely event of an investigation, a law enforcement agency may exercise a warrant to inspect the service provider’s logs. This does not identify individual users.

Email management – Collection of personal information

QAIHC and the nominated service will only record your email address if you fill out the form with your details. It will only be used for the purpose for which you have provided it and will not be added to a mailing list without your consent. We will not use your email address for any other purpose, and will not disclose it, without your consent.

User Feedback

We seek feedback from our users in order to improve the service offered by this site. Sending feedback is voluntary and confidential. It does not in any way affect your access to the QAIHC owned site. Please send feedback via email to sbutton@qaihc.com.au

Please note that the Internet and the World Wide Web are not secure modes of communication.